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Home » Our Policy

Policy

Fusion Shoppe's policies are rules and guidelines that create a safe and fair trading environment for all Fusion Shoppe's members. To promote a safe trading environment, Fusion Shoppe's enforces these rules and policies. [Last updated on 1-Mar-2010]

1. General Policy
2. Description of our Services
3. Return/Exchange/Refund Policy
4. Shipping Policy
5. Privacy Policy
6. Policy for Merchants
7. Policy for Customers
8. Customer and Merchant Account, Password and Security
9. Indemnity
10. No Commercial Reuse of Fusion Shoppe Services
11. Notices
12. Disclaimer of Warranties
13. No Warranties


General Policy
Fusion Shoppe Inc. ("Fusion Shoppe") welcomes you. Fusion Shoppe, provides the online shopping service to you subject to the following Terms of Service ("TOS"), which may be updated by us from time to time without notice to you. You can review the most current version of the TOS at any time at: http://www.FusionShoppe.com/Policy.aspx. By accessing and using the Fusion Shoppe Services, you accept and agree to be bound by the terms and provision of the TOS. In addition, when using particular Fusion Shoppe owned or operated services, you and Fusion Shoppe shall be subject to any posted guidelines or rules applicable to such services, which may be posted and modified from time to time. Fusion Shoppe does not control the Content posted via the Fusion Shoppe Services and, as such, does not guarantee the accuracy, integrity or quality of such Content. By submitting ideas, suggestions, documents, and/or proposals ("Contributions") to Fusion Shoppe through its suggestion or feedback webpages, you acknowledge and agree that: (a) your Contributions do not contain confidential or proprietary information; (b) Fusion Shoppe is not under any obligation of confidentiality, express or implied, with respect to the Contributions; (c) Fusion Shoppe shall be entitled to use or disclose (or choose not to use or disclose) such Contributions for any purpose, in any way, in any media worldwide; (d) Fusion Shoppe may have something similar to the Contributions already under consideration or in development; (e) your Contributions automatically become the property of Fusion Shoppe without any obligation of Fusion Shoppe to you; and (f) you are not entitled to any compensation or reimbursement of any kind from Fusion Shoppe under any circumstances
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Description of our Services
Fusion Shoppe provides users with access to a rich collection of resources, including without limitation various shopping services, search services, personalized content, etc which may be accessed through any various medium or device now known or hereafter developed (the "Fusion Shoppe Services"). You also understand and agree that the Fusion Shoppe Services may include advertisements and that these advertisements are necessary for Fusion Shoppe to provide the Fusion Shoppe Services. You also understand and agree that the Fusion Shoppe Services may include certain communications from Fusion Shoppe, such as service announcements, administrative messages and the Fusion Shoppe Newsletter, and that these communications are considered part of Fusion Shoppe membership and you will not be able to opt out of receiving them. Unless explicitly stated otherwise, any new features that augment or enhance the current Fusion Shoppe Services, including the release of new Fusion Shoppe properties, shall be subject to the TOS. You understand and agree that the Fusion Shoppe Services is provided "AS-IS" and that Fusion Shoppe assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings. You are responsible for obtaining access to the Fusion Shoppe Services, and that access may involve third-party fees (such as Internet service provider or airtime charges). You are responsible for those fees, including those fees associated with the display or delivery of advertisements. In addition, you must provide and are responsible for all equipment necessary to access the Fusion Shoppe Services.You understand that the technical processing and transmission of the Fusion Shoppe Services, including your Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. You also understand that you must be at least 18 years of age to order from our website.

Return/Exchange/Refund Policy
We believe customer's complete shopping satisfaction is our First Priority. Fusion Shoppe offers 24hrs Customer Satisfaction Policy to make every customer's shopping experience delighful at all times.
If for any reason(s) stated below, our customer must contact our Customer Service Department through Email or Call : 1.864.634.5944 for refund or exchange.
1. Size / Fitting is incorrect.
2. Color does not match the product image.
3. Manufacturing defect in product.
4. Product is not satisfactory, as per product description.

How does it work?
1. Customer is entitled to full refund/store credit/exchange, if they inform us within 24 hrs from date & time of product delivery, about their intention to return/exchange the product for any reason(s) stated above.
2. If the customer informs us after 24 hours and no later than 3 working days after the date of product delivery, customer is entitled to refund/store credit upto 80% of the invoice value (20% re-stocking fee shall apply).
3. No refund/store credit/exchange will be entertained after 3 working days from the date of product delivery.

Instructions:
1. It is important that you save all packing materials as well as the item itself. Our customer service representative will provide you the product dispatching instructions.
2. It is the responsibility of the customer to send back the product safely in the same condition as received. We will not be able to assist you, if the product is damaged or lost during transit or did not get delivered to us for any reason. So make sure you send it through a reliable courier agency only and keep us updated about its tracking details, till it reaches us.
3. No refund/store credit/exchange will be entertained if Fusion Shoppe Customer Service Department was not informed prior to shipping the product for return/exchange. So, kindly DO NOT ship the product back without consulting and verifying with us.
4. Always report any and all problems associated with a single order/package delivery at the same time. Be as specific as possible when describing the problem, as all returned items are examined for defects / variations.
5. On affirmation by our customer service representative the product must be mailed to the provided address (Michigan).
6. Product must reach us within 5 working days with original packing and in original condition as delivered - no worn, washed, ironed, used or altered items, only after confirmation from our customer service representative. We will not be able to process any return orders (for refund) with delay in return delivery (exception of natural calamities).
7. Please write 'Defective Returns - Not For Sale' on top of the returning product package.
8. It is customer's responsibility to ship the product back to us (for return / refund / exchange). Customer will take care of shipping charges required for returning the parcel.
9. All credits to be posted to a customer's credit card account takes about 5-7 business days to be processed. The corresponding bank of the customers may take about 3 business days to actually post these to the customer's accounts from the date we processed the credits. Customers can check these credits in their next credit card statement.
Return and Exchange Policy does not apply on customized (tailor made) products.
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Shipping Policy
Customer(s) are expected to read the shipping duration and shipping charges mentioned under 'Product Detail' page of each product, before purchase. Since the product(s) are shipped by our international merchant(s), customer(s) should expect delay in delivery during holiday or festival season. Under any circumstances where our merchant may not be able to deliver goods as per directed delivery period, customer(s) cannot legally sue or ask extra compensation over and by the value of product from either Fusion Shoppe or our Merchant. Packing and Shipping is completely done by merchant(s), Fusion Shoppe is not resposible for any queries regarding the same.
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Privacy Policy
Registration data and certain other information about you are subject to our applicable privacy policy. For more information, see the full Fusion Shoppe Privacy Policy. You understand that through your use of the Fusion Shoppe Services you consent to the collection and use (as set forth in the applicable privacy policy) of this information, including the transfer of this information to the United States and/or other countries for storage, processing and use by Fusions Shoppe and its affiliates.

Policy for Merchants
All merchant(s) are responsible for reviewing, understanding and accepting Fusion Shoppe Terms & Conditions stated in the merchant membership registration form before registration. Merchant(s) must review the revised terms & conditions, as and when applicable View Terms & Conditions. Merchant must abide by the applicable laws and regulations contained in this legal contract.
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Policy for Customers
All Customer(s) are responsible for reviewing, understanding and accepting Fusion Shoppe Terms & Conditions stated in the customer membership registration form before registration. Customer(s) must review the revised terms & conditions, as and when applicable View Terms & Conditions. Customer must abide by the applicable laws and regulations contained in this legal contract. In consideration of your use of the Fusion Shoppe Services, you represent that you are of legal age to form a binding contract and are not a person barred from receiving the Fusion Shoppe Services under the laws of the United States or other applicable jurisdiction. You also agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Fusion Shoppe Service's registration form (the "Registration Data") and (b) maintain and promptly update the Registration data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Fusion Shoppe has resonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Fusion Shoppe has the right to suspend or terminate your account and refuse any and all current or future use of the Fusion Shoppe Services (or any portion thereof). Fusion Shoppe is concerned about the safety and privacy of all its users.
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Customer and Merchant Account, Password and Security
You will receive a password and account designation upon completing the Fusion Shoppe Service's registration process. You are responsible for maintaining the confidentiality of the password,account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Fusion Shoppe of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit (Sign Out) from your account at the end of each session. Fusion Shoppe cannot and will not be liable for any loss or damage arising from your failure to comply with this section.

Indemnity
You agree to indemnify and hold Fusion Shoppe and its subsidiaries, affiliates, officers, agents, employees, partners and licensors harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Content you submit, post, transmit, modify or otherwise make available through the Fusion Shoppe Services, your use of the Fusion Shoppe Services, your connection to the Fusion Shoppe Services, your violation of the TOS, or your violation of any rights of another.

No Commercial Reuse of Fusion Shoppe Services
You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion or use of, or access to, the Fusion Shoppe Services (including Content, advertisements and your Fusion Shoppe ID).

Notices
Except as explicitly stated otherwise, any notices shall be given by way of email, and in respect of the User, notices shall be deemed given if sent to the email address provided by the user to "Fusion Shoppe" during registration process or such other address as the User shall specify, or by posting such notices on this Site. Alternatively, "Fusion Shoppe" may give notice to the User by pre-paid ordinary post to the address provided to "Fusion Shoppe" during the registration process. In such case, notice shall be deemed given 5 days after the date of mailing.
Please do not assume that the practices or conduct of other Users that you observe is necessarily in conformance with their obligations under this Agreement or that you may act similarly. "Fusion Shoppe" does not approve or validate transactions, advice or communications, and you accept sole responsibility for the legality of your actions under laws applying to you.
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Disclaimer of warranties
You agree that use of the "Fusion Shoppe" website and the service is entirely at your own risk. The "Fusion Shoppe" website and the service are provided on an "as is" or "as available" basis, without any warranties of any kind. All express and implied warranties, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights are expressly disclaimed to the fullest extent permitted by law. To the fullest extent permitted by law, "Fusion Shoppe" disclaims any warranties for the security, reliability, timeliness, accuracy, and performance of the "Fusion Shoppe" website and the service. To the fullest extent permitted by law, "Fusion Shoppe" disclaims any warranties for other services or goods received through or advertised on the "Fusion Shoppe" website or the sites or service, or accessed through any links on the "Fusion Shoppe" website. To the fullest extent permitted by law, "Fusion Shoppe" disclaims any warranties for viruses or other harmful components in connection with the "Fusion Shoppe" site or the service. Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, some of the foregoing disclaimers may not apply to you insofar as they relate to implied warranties. All legal matters will be under the jurisdiction of the Wayne County, MI judiciary.
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No Warranties
Website is provided by "Fusion Shoppe" on an "as-is" basis and the only obligations on "Fusion Shoppe" are set out in this Agreement. You agree that "Fusion Shoppe" will be under no liability to you in respect of any loss of damage (including any indirect or special or consequential loss or damage) which may be suffered or incurred by you or which may arise directly or indirectly in respect of goods or services supplied pursuant to the Services offered over this Site or in respect of a failure or omission on the part of a seller/merchant to complete a sale.
The payment gateway and the ancillary payment processing facilities are provided to you for convenience only and "Fusion Shoppe" gives no warranty, expressed or implied, in connection with such facilities. "Fusion Shoppe" will in no event be liable for any loss, damages, costs or expenses suffered or incurred by you arising out of or as a result of any error and/or mistake and/or misstatement in debiting or crediting your credit card account, as well as any malfunction, failure, disruption, downtime, interruption, miscalculation, delay, inaccuracy, loss or corruption of data, or any other non-performance related to the payment gateway facilities.
Copyright in this website www.FusionShoppe.com (including text, graphics, logos, icons, audiovisual material and software) is owned or licensed by "Fusion Shoppe". Other than for the purposes of and subject to the conditions described under the Copyright Act 1968 (C'th) and except as expressly authorized by these terms and conditions, you may not in any form or by any means adapt, reproduce, store, distribute, print, display, perform, publish, or create derivative works from, any content of the website; or commercialize any information, products or services obtained from any part of this website www.FusionShoppe.com without "Fusion Shoppe" prior written permission.
You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, officers, directors, agents, and employees, harmless from and against any claims, demands, proceedings, losses and damages (actual, special and consequential) of every kind and nature, known and unknown, including reasonable solicitors' fees, made by any third party due to or arising out of your breach of this Agreement or the terms and policies it incorporates by reference, or your violation of any law or the rights of a third party.
Nothing herein contained shall constitute or create any relationship of agency, partnership, joint venture, employee/employer or franchiser/franchisee between "Fusion Shoppe" and any Seller, Bidder or Buyer or other Users of this Site or the Services.
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Our Associated Brands:
Diamonte Jewels   Aarya 24kt Zevar Collection    Aishwarya Design Studio    Asopalav    Salwar Studio    TerraKraft    Ganga Jewels   Silk India     Kala Niketan


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